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HW-assisted takeover missing keep-alive messages from HA partner since Ontap Upgrade

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fabric-interconnect-and-management-switches
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hw
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Applies to

  • FAS8040
  • ONTAP 9.7
  • Cisco Catalyst 3750

Issue

  • Error after ONTAP update from ONTAP 9.7P5 to 9.7P11:

2/23/2021 15:31:09  Node1 ERROR cf.hwassist.missedKeepAlive: HW-assisted takeover missing keep-alive messages from HA partner (Node2)
2/23/2021 15:30:11  Node2   ERROR cf.hwassist.missedKeepAlive: HW-assisted takeover missing keep-alive messages from HA partner (Node1)

  • No errors in hwassist-stats 
  • No entries in the "ID_mismatch" section for "storage failover hwassist stats show" 

 

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