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NetApp Knowledge Base

False switch health alert for NS224 shelves

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44
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Public
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Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • Cisco Nexus 9336C
  • NS224 Shelves with storage switches

Issue

  • The following health alerts can be seen for NS224 shelves in event logs:
[Node-2: schmd: hm.alert.raised:alert]: Alert Id = MissingPathFromSwitchToNSM_Alert , Alerting Resource = 1.0:A raised by monitor system-connect
 
[Node-2: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: SingleAdapterToShelf_Alert[475870XXXXXXXXXX00].

[Node-2: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: NoPathToNSMA_Alert[475870XXXXXXXXXX00].

[Node-2: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: NoPathToNSMB_Alert[177287XXXXXXXXXX24].

[Node-2: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process schm: NoPathFromSwitchToNSM_Alert[1.0:A].

  • The cabling connections between the nodes, storage switches, and NS224 disk shelves are as per the best practices.

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