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Fabric OS firmware download failed with error: Unable to uninstall old packages

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68
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
brocade
Last Updated:

Applies to

Brocade Fibre Channel (FC) switches

Issue

When updating Fabric OS from FOS 9.0.1c to 9.0.1d and 9.1.0b, the error message- "Firmware download failed - Unable to uninstall old packages. Contact your provider for assistance" is displayed and the installation is paused.

switch:admin>firmwaredownloadstatus
[1]: Wed Jun 8 03:20:42 2022 Firmware is being downloaded to the switch. This step may take up to 30 minutes.
[2]: Wed Jun 8 03:20:48 2022 Firmware download failed - Unable to uninstall old packages. Contact your provider for assistance. (0x21)

 

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