Skip to main content
NetApp Knowledge Base

CSHM: ClusterSwitchMissing_Alert

Views:
393
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • Cluster Network Switches
  • CSHM

Issue

  • Receiving period AutoSupport Messages:
callhome.hm.alert.major: Call home for Health Monitor process cshm: ClusterSwitchMissing_Alert
  • No operational impact as both cluster switches are functioning normally
  • Only one switch is being monitored:

netapp01::*> system switch ethernet show-all
Switch                      Type               Address          Model
--------------------------- ------------------ ---------------- ---------------
switch01(XXXXXXXXXX) cluster-network  192.168.1.1       N9K-C9336C-FX2
     Serial Number: XXXXXXXXXX
      Is Monitored: true
            Reason: None
  Software Version: Cisco Nexus Operating System (NX-OS) Software, Version
                    9.3(7)
    Version Source: CDP/ISDP

  • Review of device-discovery shows both nodes connected to both switches via CDP:

netapp01::*> network device-discovery show
Node/       Local  Discovered
Protocol    Port   Device (LLDP: ChassisID)  Interface         Platform
----------- ------ ------------------------- ----------------  ----------------
netapp01-01/cdp
            e3a    switch01(XXXXXXXXXX)
                                             Ethernet1/7       N9K-C9336C-FX2
            e3b    switch02(XXXXXXXXXX)
                                             Ethernet1/7       N9K-C9336C-FX2
netapp01-02/cdp
            e3a    switch01(XXXXXXXXXX)
                                             Ethernet1/8       N9K-C9336C-FX2
            e3b    switch02(XXXXXXXXXX)
                                             Ethernet1/8       N9K-C9336C-FX2

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.