CSHM: ClusterSwitchMissing_Alert
Applies to
- ONTAP 9
- Cluster Network Switches
- CSHM
Issue
- Receiving period AutoSupport Messages:
callhome.hm.alert.major: Call home for Health Monitor process cshm: ClusterSwitchMissing_Alert
- No operational impact as both cluster switches are functioning normally
- Only one switch is being monitored:
netapp01::*> system switch ethernet show-all
Switch Type Address Model
--------------------------- ------------------ ---------------- ---------------
switch01(XXXXXXXXXX) cluster-network 192.168.1.1 N9K-C9336C-FX2
Serial Number: XXXXXXXXXX
Is Monitored: true
Reason: None
Software Version: Cisco Nexus Operating System (NX-OS) Software, Version
9.3(7)
Version Source: CDP/ISDP
- Review of device-discovery shows both nodes connected to both switches via CDP:
netapp01::*> network device-discovery show
Node/ Local Discovered
Protocol Port Device (LLDP: ChassisID) Interface Platform
----------- ------ ------------------------- ---------------- ----------------
netapp01-01/cdp
e3a switch01(XXXXXXXXXX)
Ethernet1/7 N9K-C9336C-FX2
e3b switch02(XXXXXXXXXX)
Ethernet1/7 N9K-C9336C-FX2
netapp01-02/cdp
e3a switch01(XXXXXXXXXX)
Ethernet1/8 N9K-C9336C-FX2
e3b switch02(XXXXXXXXXX)
Ethernet1/8 N9K-C9336C-FX2