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Intermittent SwitchFanFail_Alert messages reported for BES-53248 switch

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fas-systems
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hw
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Applies to

BES-53248 cluster switch

Issue

  • Health alerts are intermittently observed on the system:
HA Group Notification (Health Monitor process cshm: SwitchFanFail_Alert[cs2/Fan Module-11]) ALERT
[cluster-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchFanFail_Alert[cs2/Fan Module-11].
  • show logging buffered displays following events on the switch:
 
<187> Nov 8 22:21:26 cs2-1 BOXSERV[boxs_Req]: boxs.c(1268) 129330 %% ERR Unit 1 fan 11 FAILURE event (4) occurred.
<189> Nov 8 22:07:29 cs2-1 TRAPMGR[boxs_Req]: traputil.c(763) 129329 %% NOTE Fan state change alarm: Unit: 1 Fan ID: 11 Event: 3 - Operational
<190> Nov 8 22:07:29 cs2-1 BOXSERV[boxs_Req]: boxs.c(1268) 129328 %% INFO Unit 1 fan 11 OPERATIONAL event (3) occurred.
<189> Nov 8 22:07:26 cs2-1 TRAPMGR[boxs_Req]: traputil.c(763) 129327 %% NOTE Fan state change alarm: Unit: 1 Fan ID: 11 Event: 4 - Failure
<187> Nov 8 22:07:26 cs2-1 BOXSERV[boxs_Req]: boxs.c(1268) 129326 %% ERR Unit 1 fan 11 FAILURE event (4) occurred.
<189> Nov 8 22:01:17 cs2-1 TRAPMGR[boxs_Req]: traputil.c(763) 129325 %% NOTE Fan state change alarm: Unit: 1 Fan ID: 11 Event: 3 - Operational
<190> Nov 8 22:01:17 cs2-1 BOXSERV[boxs_Req]: boxs.c(1268) 129324 %% INFO Unit 1 fan 11 OPERATIONAL event (3) occurred.
<189> Nov 8 22:01:04 cs2-1 TRAPMGR[boxs_Req]: traputil.c(763) 129323 %% NOTE Fan state change alarm: Unit: 1 Fan ID: 11 Event: 4 - Failure
<187> Nov 8 22:01:04 cs2-1 BOXSERV[boxs_Req]: boxs.c(1268) 129322 %% ERR Unit 1 fan 11 FAILURE event (4) occurred.
<189> Nov 8 21:46:04 cs2-1 TRAPMGR[boxs_Req]: traputil.c(763) 129321 %% NOTE Fan state change alarm: Unit: 1 Fan ID: 11 Event: 3 - Operational
<190> Nov 8 21:46:04 cs2-1 BOXSERV[boxs_Req]: boxs.c(1268) 129320 %% INFO Unit 1 fan 11 OPERATIONAL event (3) occurred.
<189> Nov 8 21:45:56 cs2-1 TRAPMGR[boxs_Req]: traputil.c(763) 129319 %% NOTE Fan state change alarm: Unit: 1 Fan ID: 11 Event: 4 - Failure
 
  • The issue then corrects itself a short time later.

 

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