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NetApp Knowledge Base

SwitchFanNotOperational_Alert - AutoSupport Message

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209
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Public
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Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • Cisco Nexus Cluster Switch
  • Call home for Health Monitor process cshm: SwitchFanNotOperational_Alert

Event Summary

  • The SwitchFanNotOperational_Alert is sent when there is no fan power supply detected and the fan status reads as non-operational. 

Validate

Call home event

HA Group Notification from Node Name (Health Monitor process cshm: SwitchFanNotOperational_Alert[Switch Name(Switch Serial Number)/Fan Module-3]) ALERT

EMS Log
  • Run event log show -severity * -message-name callhome*

Mon May 23 06:54:48 -0500 [Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchFanNotOperational_Alert[Switch Name(Switch Serial Number)/Fan Module-3].

Command Line

 system health alert show -node <node name> -monitor cluster-switch -alert-id SwitchFanNotOperational_Alert

                      Node: Node01
                   Monitor: cluster-switch
            Class of Alert: SwitchFanNotOperational_Alert
         Severity of Alert: Major
            Probable Cause: Out_of_service
Probable Cause Description: "Fan Module-3" on switch "Switch Name(Switch Name)" is not functioning properly.
           Possible Effect: Cooling of switch "Switch Name(Serial Number)" might be degraded.
        Corrective Actions: 1) Use the switch CLI to verify that the fan is functioning at the expected speed.                                          2) Replace the fan, if it is not operational. 

Switch log output: 
switch_name# show environment fan detail
Fan:
---------------------------------------------------------------------------
Fan             Model                Hw     Direction       Status
---------------------------------------------------------------------------
Fan1(sys_fan1)  NXA-FAN-30CFM-F      --     back-to-front   Failure
Fan2(sys_fan2)  NXA-FAN-30CFM-F      --     back-to-front   Ok

Fan:
------------------------------------------------------------------
Fan Name          Fan Num   Fan Direction   Speed(%)  Speed(RPM)
------------------------------------------------------------------
Fan1(sys_fan1)      fan1    back-to-front    0         0
Fan1(sys_fan1)      fan2    back-to-front    100       11563

Resolution

Please contact Cisco Technical Assistance Center for further assistance. The solution might require a part replacement.

 

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