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NetApp Knowledge Base

X477A-R6 disk drive mislabeled as part number: X4477A-R6 on physical disk label

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Category:
disk-drives
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hw
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Applies to

Disk drive with part number: X477A-R6

Issue

  • Part number mismatch might be seen on the physical label of few drives.
  • Disk is seen with part number X4477A-R6 instead of X477A-R6.
  • ONTAP recognizes these drives correctly and the drives are fully operational.
  • This is only a labeling error and the quantity of the mislabeled disks released is unknown.
  • Here is a potential list of affected disk drives:
Drive Part Number Description Model Number
SP-477A-R6/X477A-R6 HDD,4.0TB,7.2K,SAS X477_TTCRE04TA07
SP-477A-R6/X477A-R6 DSK DRV,4.0TB,7.2K,SAS X477_WVRDX04TA07
SP-477A-R6/X477A-R6 HDD,4.0TB,7.2K,NL-SAS X477_HMKPX04TA07
SP-477A-R6/X477A-R6 HDD, 4.0TB, 7.2K, SAS X477_WVELE04TA07
SP-477A-R6/X477A-R6 HDD, 4.0TB, 7.2K, SAS X477_SMBPE04TA07
SP-477A-R6/X477A-R6 HDD, 4.0TB, 7.2K, SAS X477_SMEGX04TA07
SP-477A-R6/X477A-R6 HDD, 4.0TB, 7.2K, SAS X477_SMKRE04TA07
SP-477A-R6/X477A-R6 HDD,4.0TB,7.2K,SAS X477_HAKPE04TA07
SP-477A-R6/X477A-R6 HDD,4.0TB,7.2K,NL-SAS X477_SMEGA04TA07

 

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