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NetApp Knowledge Base

Why does a prefail drive not generate an Autosupport?

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Category:
ontap-9
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hw
Last Updated:

Applies to

  • FAS systems
  • AFF systems

Answer

  • ONTAP will not generate an AutoSupport when a drive is marked as pre-failed
  • ONTAP will start to copy the disk to a suiteable spare disk
  • Once the copy process is completed, the disk will be failed after being checked by ONTAP maintenance center and an AutoSupport generated

Additional Information