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Why did my SP/BMC reboot during a FW upgrade?

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Category:
fas-systems
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hw
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Applies to

  • All Platforms
    • ASA systems
    • AFF systems
    • FAS systems

Answer

After the SP/BMC update is complete, the SP/BMC is automatically rebooted. You do not need to trigger an SP/BMC reboot manually.

  • This is expected behavior.

Firmware update will need to reboot the SP on completion. If your console connection is through the SP, it will be disconnected.

  • To display the SP/BMC update status, including whether an update is in progress, the update start and end time, and the completion percentage:
system service-processor image update-progress show -node node1
 
 
Node: node1
Latest SP Firmware Update Start Timestamp: 7/18/2017 12:22:37
Latest SP Firmware Update Percentage Done: 100
Latest SP Firmware Update End Timestamp: 7/18/2017 12:28:14
Is Update in Progress: no
 
  • Verify that the SP/BMC is online and running the intended version:

system service-processor show -node node1

Additional Information

  • This is covered on mysupport.NetApp.com Downloads >Firmware> System Firmware & Diagnostics
  • The download page will provide the steps to update your SP/BMC