Skip to main content
NetApp Knowledge Base

Unexpected node reboot with 'Power on Reset(Normal Power Cycle)' event

Views:
952
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF systems
  • FAS systems
  • Service Processor (SP)
  • Baseboard Management Controller (BMC)

Issue

  • Unexpected node reboot
  • SP or BMC raise "Power Reset" event:

[IPMI.notice]: 9200 | c0 | OEM: ffff7000ff00 | ManufId: 150300 | SP Power Reset
[IPMI.notice]: 9300 | c0 | OEM: fcff70560000 | ManufId: 150300 | POS Register:  Power on Reset(Normal Power Cycle)

or

[IPMI.notice]: 00d4 | c0 | OEM: ffff7000ff00 | ManufId: 150300 | BMC Power Reset
[IPMI.notice]: 00d5 | c0 | OEM: fcff70560000 | ManufId: 150300 | POS Register: Power on Reset(Normal Power Cycle)

  • Partner takeover due to missed heartbeat

[node_name: cf_main: cf.fsm.takeover.noHeartbeat:alert]: Failover monitor: Takeover initiated after no heartbeat was detected from the partner node.

  • No other suspicious error messages.
  • The node works fine after the giveback

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.