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NetApp Knowledge Base

System panics when running sldiag commands after Flash Cache NVME replacement

Views:
171
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS9000
  • ONTAP 9.7P3

Issue

System panics when trying to run sldiag commands after replacing the Flash Cache NVME device.

Messages such as the below can be observed:
*> sldiag device run -dev fcache
Initializing . . .
PANIC : page fault (supervisor read data, page not present) on VA 0x58 cs:rip 0x20:0xffffffff87cb14b3 rflags 0x10246version: 9.7P3: Fri Apr 17 10:40:14 EDT 2020
*> sldiag device clearstatus
Initializing . . .
PANIC : page fault (supervisor read data, page not present) on VA 0x58 cs:rip 0x20:0xffffffff87cb14b3 rflags 0x10246version: 9.7P3: Fri Apr 17 10:40:14 EDT 2020
PANIC: page fault (supervisor read data, page not present) on VA 0x58 cs:rip 0x20:0xffffffff87cb14b3 rflags 0x10246 in SK process rc on release 9.7P3 (C) on Wed Jun 3 21:08:32 GMT 2020version: 9.7P3: Fri Apr 17 10:40:14 EDT 2020

 

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