System cannot boot up after a watchdog event
Applies to
- FAS25xx
- Data ONTAP 8
Issue
- System cannot boot up after a L2 watchdog timeout hard reset.
Record 160: Tue Jun 2 17:51:15 2020 [IPMI Event.critical]: NMI
Record 161: Tue Jun 2 17:51:16 2020 [IPMI.notice]: ef03 | 02 | EVT: 0301ffff | Controller_Fault | Assertion Event, "State Asserted"
Record 162: Tue Jun 2 17:51:16 2020 [IPMI Event.critical]: L2 watchdog timeout hard reset
Record 163: Tue Jun 2 17:51:17 2020 [IPMI.notice]: f003 | 02 | EVT: 6fc104ff | System_Watchdog | Assertion Event, "Hard reset"
Record 164: Tue Jun 2 17:52:17 2020 [IPMI Event.critical]: System reset
Record 165: Tue Jun 2 17:52:17 2020 [IPMI Event.critical]: L2 watchdog action completed
Record 166: Tue Jun 2 17:52:17 2020 [IPMI.notice]: L2 to L1 is 1(s) 106658(us)
Record 167: Tue Jun 2 17:52:29 2020 [SP.notice]: Delaying L2_WDOG ASUP email for 120 seconds
Record 168: Tue Jun 2 17:54:34 2020 [ASUP.notice]: First notification email | (REBOOT (watchdog reset)) CRITICAL | Sent
Record 169: Tue Jun 2 17:59:31 2020 [SP.critical]: Heartbeat stopped
Record 170: Tue Jun 2 18:03:07 2020 [ASUP.notice]: Reminder email | (REBOOT (watchdog reset)) CRITICAL | Sent
- Multiple sensors status are unreadable from
system sensorsoutput.
Sensor Name | Current | Unit | Status | LCR | LNC | UNC | UCR
-----------------+------------+------------+------------+-----------+-----------+-----------+-----------
CPU0_Temp_Margin | na | degrees C | na | na | na | -5.000 | 0.000
In_Flow_Temp | 31.000 | degrees C | ok | 0.000 | 10.000 | 75.000 | 80.000
Out_Flow_Temp | 28.000 | degrees C | ok | 0.000 | 10.000 | 87.000 | 92.000
Memory_Hot | na | discrete | na | na | na | na | na
CPU_Hot | na | discrete | na | na | na | na | na
CPU_Cat_Error | na | discrete | na | na | na | na | na
CPU_Therm_Trip | na | discrete | na | na | na | na | na
CPU_VCC | na | Volts | na | 0.708 | 0.747 | 1.348 | 1.426
CPU_1.05V | na | Volts | na | 0.892 | 0.941 | 1.154 | 1.203
CPU_VTT | na | Volts | na | 0.931 | 0.989 | 1.213 | 1.261
LM56_Temp | na | degrees C | na | 0.000 | 10.000 | 72.000 | 77.000
CPU_1.5V | na | Volts | na | 1.271 | 1.348 | 1.649 | 1.727
1G_1.0V | na | Volts | na | 0.854 | 0.902 | 1.096 | 1.154
X540_0.8V | na | Volts | na | 0.689 | 0.728 | 0.873 | 0.912
X540_0.67V | na | Volts | na | 0.572 | 0.611 | 0.728 | 0.766
USB_5.0V | na | Volts | na | 4.253 | 4.495 | 5.492 | 5.759
PCH_3.3V | na | Volts | na | 2.798 | 2.973 | 3.625 | 3.800
SASS_1.0V | na | Volts | na | 0.854 | 0.902 | 1.096 | 1.145
SASS_1.2V | na | Volts | na | 1.018 | 1.077 | 1.319 | 1.377
IB_1.2V | na | Volts | na | 1.018 | 1.077 | 1.319 | 1.377