FAS25XX does not boot after a watchdog event

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Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

FAS25xx

Issue

The system cannot boot up after an L2 watchdog timeout hard reset.

Record 160: Tue Jun 2 17:51:15 2020 [IPMI Event.critical]: NMI Record 161: Tue Jun 2 17:51:16 2020 [IPMI.notice]: ef03 | 02 | EVT: 0301ffff | Controller_Fault | Assertion Event, "State Asserted" Record 162: Tue Jun 2 17:51:16 2020 [IPMI Event.critical]: L2 watchdog timeout hard reset Record 163: Tue Jun 2 17:51:17 2020 [IPMI.notice]: f003 | 02 | EVT: 6fc104ff | System_Watchdog | Assertion Event, "Hard reset" Record 164: Tue Jun 2 17:52:17 2020 [IPMI Event.critical]: System reset Record 165: Tue Jun 2 17:52:17 2020 [IPMI Event.critical]: L2 watchdog action completed Record 166: Tue Jun 2 17:52:17 2020 [IPMI.notice]: L2 to L1 is 1(s) 106658(us) Record 167: Tue Jun 2 17:52:29 2020 [SP.notice]: Delaying L2_WDOG ASUP email for 120 seconds Record 168: Tue Jun 2 17:54:34 2020 [ASUP.notice]: First notification email | (REBOOT (watchdog reset)) CRITICAL | Sent Record 169: Tue Jun 2 17:59:31 2020 [SP.critical]: Heartbeat stopped Record 170: Tue Jun 2 18:03:07 2020 [ASUP.notice]: Reminder email | (REBOOT (watchdog reset)) CRITICAL | Sent

Multiple sensors status are unreadable from system sensors output.

Sensor Name | Current | Unit | Status | LCR | LNC | UNC | UCR -----------------+------------+------------+------------+-----------+-----------+-----------+----------- CPU0_Temp_Margin | na | degrees C | na | na | na | -5.000 | 0.000 In_Flow_Temp | 31.000 | degrees C | ok | 0.000 | 10.000 | 75.000 | 80.000 Out_Flow_Temp | 28.000 | degrees C | ok | 0.000 | 10.000 | 87.000 | 92.000 Memory_Hot | na | discrete | na | na | na | na | na CPU_Hot | na | discrete | na | na | na | na | na CPU_Cat_Error | na | discrete | na | na | na | na | na CPU_Therm_Trip | na | discrete | na | na | na | na | na CPU_VCC | na | Volts | na | 0.708 | 0.747 | 1.348 | 1.426 CPU_1.05V | na | Volts | na | 0.892 | 0.941 | 1.154 | 1.203 CPU_VTT | na | Volts | na | 0.931 | 0.989 | 1.213 | 1.261 LM56_Temp | na | degrees C | na | 0.000 | 10.000 | 72.000 | 77.000 CPU_1.5V | na | Volts | na | 1.271 | 1.348 | 1.649 | 1.727 1G_1.0V | na | Volts | na | 0.854 | 0.902 | 1.096 | 1.154 X540_0.8V | na | Volts | na | 0.689 | 0.728 | 0.873 | 0.912 X540_0.67V | na | Volts | na | 0.572 | 0.611 | 0.728 | 0.766 USB_5.0V | na | Volts | na | 4.253 | 4.495 | 5.492 | 5.759 PCH_3.3V | na | Volts | na | 2.798 | 2.973 | 3.625 | 3.800 SASS_1.0V | na | Volts | na | 0.854 | 0.902 | 1.096 | 1.145 SASS_1.2V | na | Volts | na | 1.018 | 1.077 | 1.319 | 1.377 IB_1.2V | na | Volts | na | 1.018 | 1.077 | 1.319 | 1.377