System cannot boot up after a watchdog event

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Views:: 197

Visibility:: Public

Votes:: 0

Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

FAS2520
ONTAP 8.3

Issue

System cannot boot up after a L2 watchdog timeout hard reset.

Example:

Record 160: Tue Jun 2 17:51:15 2020 [IPMI Event.critical]: NMI Record 161: Tue Jun 2 17:51:16 2020 [IPMI.notice]: ef03 | 02 | EVT: 0301ffff | Controller_Fault | Assertion Event, "State Asserted" Record 162: Tue Jun 2 17:51:16 2020 [IPMI Event.critical]: L2 watchdog timeout hard reset Record 163: Tue Jun 2 17:51:17 2020 [IPMI.notice]: f003 | 02 | EVT: 6fc104ff | System_Watchdog | Assertion Event, "Hard reset" Record 164: Tue Jun 2 17:52:17 2020 [IPMI Event.critical]: System reset Record 165: Tue Jun 2 17:52:17 2020 [IPMI Event.critical]: L2 watchdog action completed Record 166: Tue Jun 2 17:52:17 2020 [IPMI.notice]: L2 to L1 is 1(s) 106658(us) Record 167: Tue Jun 2 17:52:29 2020 [SP.notice]: Delaying L2_WDOG ASUP email for 120 seconds Record 168: Tue Jun 2 17:54:34 2020 [ASUP.notice]: First notification email | (REBOOT (watchdog reset)) CRITICAL | Sent Record 169: Tue Jun 2 17:59:31 2020 [SP.critical]: Heartbeat stopped Record 170: Tue Jun 2 18:03:07 2020 [ASUP.notice]: Reminder email | (REBOOT (watchdog reset)) CRITICAL | Sent