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Single disk is missing on NS224 shelf

Views:
39
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • NS224 Shelf

Issue

  • There is a single disk on an NS224 shelff that is missing on both paths, not visible in ONTAP and the green disk LED is not illuminated
 
::> run -node <node name> sysconfig -a
 
00.1.16: NETAPP   X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX) 
00.1.17: NETAPP   X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)
<No Drive 18 listed here as expected>
00.1.19: NETAPP   X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)
00.1.20: NETAPP   X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)
 
 
::> storage disk show
 
e5b.00.3.16  B    e0c.00.0.16  A     0   16
e5b.00.3.17  B    e0c.00.0.17  A     0   17
<No Drive 18 listed here as expected>
e5b.00.3.19  B    e0c.00.0.19  A     0   19
e5b.00.3.20  B    e0c.00.0.20  A     0   20
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