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Service processor (SP) firmware upgrade is stuck at 93 percent in "update-progress show" output

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1,092
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Public
Votes:
1
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9.x
  • MCC

Issue

  • Service Processor (SP) firmware upgrade progress might be stuck at 93 percent in the output of the "system service-processor image update-progress show" command during an automatic or manual firmware update. 
cashews4me301::*> system service-processor image update-progress show
                 In                           Percent
Node             Progress Start Time          Done    End Time
---------------- -------- ------------------- ------- -------------------
cashews4me301_01  no       -                   0       -
cashews4me301_02  yes      -                   93      -
2 entries were displayed.
  • This issue can occur whether the actual firmware update is successful, aborts, or fails.