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Service Processor showing Unknown Status

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8300
  • ONTAP9.7P6

Issue

Service Processor is showing Unknown in SYSCONFIG-A of auto support
 
    Service Processor           Status: Unknown
        Firmware Version:   13.4
        Mgmt MAC Address:   xx:xx:xx:xx:xx:xx
        Ethernet Link:      up, 1Gbps
        Using DHCP:         no

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