Skip to main content

Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

NetApp Knowledge Base

Service Processor 3.1P1 does not read hardware sensors

Views:
241
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • SP 3.1P1
  • FAS
  • Ontap 8.3P2

Issue

  1. AUTOSUPPORT alert for MULTIPLE CHASSIS FAN FAILED
  2. SP node*> sp uptime
           12:14:48 up 646 days
  1. SP unable to read sensors for PCM/Chassis:
SP node> system sensors
Sensor Name | Current | Unit | Status | LCR | LNC | UNC | UCR
-----------------+------------+------------+------------+-----------+----------- +-----------+-----------
Error: Unable to establish LAN session
Get Device ID command failed
Unable to open SDR for rea

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device