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SP update fails on FAS80XX

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Category:
fas-systems
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hw
Last Updated:

Applies to

  • FAS8040
  • FAS8060
  • ONTAP 9.8P5
  • ONTAP 9.8P11

Issue

  • Automatic SP update fails on FAS80XX platform
MGWD log shows
 
[kern_servprocd:info:5757] 0x80a408c00: 0: ERR: Servprocd::FTM: transfer_file: Failed to delete partially transfered /tmp/sp_image.tar.gz file.
[kern_servprocd:info:5757] 0x80a408c00: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 1
[kern_servprocd:info:5757] 0x80a408c00: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz.
[kern_servprocd:info:5757] 0x80a408c00: 0: ERR: Servprocd::FTM: transfer_file: failed transferring /mroot/etc/RLM_FW/sp_image.tar.gz to sp://Node-01:/tmp/sp_image.tar.gz. err:Executing: program /usr/bin/ssh host 10.229.76.71, user alpha552154, command scp -v -t /tmp/sp_image.tar.gz
  • Trying to manually run the SP update command from cluster fails
  • Ping from e0M to SP fails
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