SP update fails on FAS80XX

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Visibility:: Public

Votes:: 0

Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

FAS8040
FAS8060
ONTAP 9.8P5
ONTAP 9.8P11

Issue

Automatic SP update fails on FAS80XX platform

MGWD log shows

[kern_servprocd:info:5757] 0x80a408c00: 0: ERR: Servprocd::FTM: transfer_file: Failed to delete partially transfered /tmp/sp_image.tar.gz file.

[kern_servprocd:info:5757] 0x80a408c00: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 1

[kern_servprocd:info:5757] 0x80a408c00: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz.

[kern_servprocd:info:5757] 0x80a408c00: 0: ERR: Servprocd::FTM: transfer_file: failed transferring /mroot/etc/RLM_FW/sp_image.tar.gz to sp://Node-01:/tmp/sp_image.tar.gz. err:Executing: program /usr/bin/ssh host 10.229.76.71, user alpha552154, command scp -v -t /tmp/sp_image.tar.gz

Trying to manually run the SP update command from cluster fails
Ping from the node management LIF to SP fails