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NetApp Knowledge Base

SP firmware and IP address become unknown after rebooting the node

Views:
27
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • FAS2650
  • ONTAP 9
  • Service Processor - SP

Issue

  • Not able to set IP on SP.
  • Firmware Version Unknown.
  • sysconfig -a output of issued node is like following.

Service Processor           Status: Online
        Firmware Version:   N/A
        Mgmt MAC Address:   unknown
        Ethernet Link:      down
        Using DHCP:         no
    IPv4 configuration:
        IP Address:         unknown
        Netmask:            unknown
        Gateway:            1.1.1.1

 

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