Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

PSU works normally, but system shows the PSU is broken

Views:
187
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • Data ONTAP 8
  • ONTAP 9

Issue

One power supply unit (PSU) works normally, but system shows the PSU is broken.

Example:

  • System shows PSU is broken by error:

Power Supplies:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,00,20   RQSTED ON
  2: NOT INSTALLED     05,00,00,20   
  3: NOT INSTALLED     05,00,00,20   
  4: CRITICAL          02,00,00,F3   DC FAIL, AC FAIL, OFF, RQSTED ON, FAIL

  • Install this PSU to another shelf, it works normally.

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support