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NetApp Knowledge Base

ONTAP fails to boot with "Failure to build endpoint environment variables" message

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Visibility:
Public
Votes:
1
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF C190, AFF A200, AFF A220, AFF A300, AFF A700
  • FAS2620, FAS2650, FAS2720, FAS2750, FAS8200, FAS9000

Issue

  • Autoboot fails with the following error message.

Example:

BIOS Version: 11.7

Portions Copyright (C) 2014-2018 NetApp, Inc. All Rights Reserved.

 

Initializing System Memory ...

Loading Device Drivers ...

Configuring Devices ...

 

CPU = 1 Processor(s) Detected.

  Intel(R) Xeon(R) CPU D-1557 @ 1.50GHz (CPU 0)

  CPUID: 0x00050664. Cores per Processor = 12

32768 MB System RAM Installed.

 

Boot Loader version 6.0.8

Copyright (C) 2000-2003 Broadcom Corporation.

Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved.

 

ERROR: Failure to build endpoint environment variables. Autoboot will be disabled.

  • From BMC events all

Example: 

Record 2491: Sun Jan 31 14:34:42.000000 2021 [Controller.notice]: Appliance user command panic.
Record 2492: Sun Jan 31 14:34:49.090000 2021 [IPMI.notice]: 001f | 02 | EVT: 6f406fff | Sensor 255 | Assertion Event, "Storage OS stop/shutdown"
Record 2493: Sun Jan 31 14:34:49.420000 2021 [BMC.critical]: Filer Reboots
Record 2494: Sun Jan 31 14:34:52.380000 2021 [IPMI.notice]: 0020 | 02 | EVT: 6fc200ff | System_FW_Status | Assertion Event, "Unspecified"
Record 2495: Sun Jan 31 14:34:52.730000 2021 [BMC.notice]: PCIE Config Info received from BIOS
Record 2496: Sun Jan 31 14:34:52.740000 2021 [BMC.notice]: ScratchPad Config Info received from BIOS
Record 2497: Sun Jan 31 14:34:54.390000 2021 [IPMI.notice]: 0021 | 02 | EVT: 6fc21fff | System_FW_Status | Assertion Event, "System Firmware restarting"
Record 2498: Sun Jan 31 14:34:56.000000 2021 [SysFW.notice]: SP responded to sync command in 0 seconds.
Record 2499: Sun Jan 31 14:34:56.000000 2021 [SysFW.notice]: BIOS Version: 11.4
Record 2500: Sun Jan 31 14:34:56.400000 2021 [IPMI.notice]: 0022 | 02 | EVT: 6fc201ff | System_FW_Status | Assertion Event, "Memory initialization in progress"
Record 2501: Sun Jan 31 14:34:56.860000 2021 [IPMI.notice]: (PUA) Enable power to all PCIe slots
Record 2502: Sun Jan 31 14:34:56.860000 2021 [IPMI.notice]: (PUA) Enable power to all PCIe on board device
Record 2503: Sun Jan 31 14:34:56.940000 2021 [IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final
Record 2504: Sun Jan 31 14:34:56.940000 2021 [IPMI.notice]: (PUA) Power status of all PCIe slots unchanged
Record 2505: Sun Jan 31 14:34:58.430000 2021 [IPMI.notice]: 0023 | 02 | EVT: 6fc203ff | System_FW_Status | Assertion Event, "Memory Initialization done"
Record 2506: Sun Jan 31 14:35:31.000000 2021 [SysFW.warning]: Error loading ENV variables, creating defaults
Record 2507: Sun Jan 31 14:35:31.000000 2021 [SysFW.warning]: Failed to read FW image on boot media: Device not found. Auto up  
Record 2508: Sun Jan 31 14:35:31.000000 2021 [SysFW.warning]: date skipped
Record 2509: Sun Jan 31 14:35:36.610000 2021 [IPMI.notice]: 0024 | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"
Record 2510: Sun Jan 31 14:46:21.970000 2021 [BMC.critical]: Heartbeat stopped

 

 

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