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ONTAP drive X426_SSKBE1T8A10 failed with "Failed-Unsupported" status

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Category:
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Applies to

  • ONTAP 9
  • X426_SSKBE1T8A10

Issue

  • Drives reports as Failed-Unsupported on the cluster:

Example:

60.13: NETAPP   X426_SSKBE1T8A10 NA02   0.0GB 0B/sect (Failed-Unsupported)
  • EMS Messages such as the below can be observed on the system:

Example:

[?] Wed Jan 19 16:05:45 -0700 [bocfshanatd-2a: scsi_cmdblk_strthr_admin: scsi.cmd.notReadyCondition:notice]: Disk device 12b.60.13: Device returns not yet ready: CDB 0x25: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x0)(1).
[?] Wed Jan 19 16:05:53 -0700 [bocfshanatd-2a: scsi_cmdblk_strthr_admin: scsi.cmd.notReadyConditionEMSOnly:debug]: Disk device 12b.60.13: Device returns not yet ready: CDB 0x25: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x0)(7589).
[?] Wed Jan 19 16:06:09 -0700 [bocfshanatd-2a: scsi_cmdblk_strthr_admin: scsi.cmd.notReadyConditionEMSOnly:debug]: Disk device 12b.60.13: Device returns not yet ready: CDB 0x25: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x0)(23589).
[?] Wed Jan 19 16:06:41 -0700 [bocfshanatd-2a: scsi_cmdblk_strthr_admin: scsi.cmd.checkCondition:error]: Disk device 12b.60.13: Check Condition: CDB 0x25: Sense Data SCSI:not ready - (0x2 - 0x4 0x22 0x1)(0).
[?] Wed Jan 19 16:06:41 -0700 [bocfshanatd-2a: scsi_cmdblk_strthr_admin: disk.init.err.unsupported:error]: Disk 12b.60.13 is not recognized as a supported disk and cannot be used on this node.

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