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ONTAP 9 system fails to boot with "This platform is not supported in this release." after IPv4 is disabled on BMC

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Applies to

ONTAP 9.3 or earlier running on one of the following systems:

  • AFF A220
  • FAS2720
  • FAS2750

Issue

  • IPv4 is disabled, and only IPv6 is active for the BMC.
  • A filer or BMC reboot is performed.
  • The boot process displays the following messages and failure:

IPMI:Read midplane FRU common header:failed
***************************************************
 This platform is not supported in this release.
 The system will now halt

 

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