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Node down and unresponsive via console or Service Processor

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF systems
  • FAS systems
  • SP (Service Processor)
  • BMC (Baseboard Management Controller)

Issue

  • Node fails, which may or may not be taken over by partner.
  • Node fails to boot and serial console connection may yield no output.
  • Connection via SP/BMC may also fail.
  • Physical inspection may show the controller has no lit LEDs and appears powered off despite connections to known good power.

 

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