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Node does not boot with errors: "SP - FRU IPMI Read Error" and "This platform is not supported in this release"

Applies to

  • FAS3200
  • V3200

 

Issue

After a reboot, the storage controller fails to boot with output similar to the following:

Phoenix TrustedCore(tm) Server
Copyright 1985-2006 Phoenix Technologies Ltd.
All Rights Reserved
BIOS version: 5.2.1
Portions Copyright (c) 2007-2012 NetApp, Inc. All Rights Reserved

CPU = 1 Processors Detected, Cores per Processor = 4
Intel(R) Xeon(R) CPU           L5410  @ 2.33GHz
Testing RAM
512MB RAM tested
8192MB RAM installed
6144 KB L2 Cache
System BIOS shadowed
USB 2.0: MICRON eUSB DISK
BIOS is scanning PCI Option ROMs, this may take a few seconds...
ERROR
SP - FRU IPMI Read Error


***************************************************
 This platform is not supported in this release.
 The system will now halt
***************************************************