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NetApp FAS controller shutdowns with multiple chassis fan failed warnings, but only one chassis fan FRU is showing failed

Views:
355
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF A700
  • AFF8000
  • FAS9000
  • FAS8200
  • FAS8000

Issue

Controller shuts down with multiple fan failure even though only one field-replaceable unit (FRU) needs a replacement.

Autosupports similar to the following can be generated:

HA Group Notification (MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes) WARNING
HA Group Notification (Health Monitor process nphm: NphmCriticalFanFruFaultAlert[xxxxxxxxxxxx]) CRITICAL
HA Group Notification (CHASSIS FAN FRU FAILED: SysFan1 F1) WARNING
HA Group Notification (CHASSIS FAN FRU FAILED: SysFan1 F2) WARNING

 

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