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NVDIMMBadHealthAlert on AFF-A800, AFF-A320, AFF-A400, FAS8300, FAS8700

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Applies to

  • ONTAP 9
  • AFF A800, AFF A400, AFF A320
  • FAS8700, FAS8300
  • NVDIMM

Issue

EMS:

Sun Jun 06 17:17:15 -0700 [NetApp1: nphmd: hm.alert.raised:alert]: Alert Id = NVDIMMBadHealthAlert , Alerting Resource = /dev/nvdimm0:stor-230-aff4-03 raised by monitor controller

 

AutoSupport Section: NVDIMM-STATUS 

Example: 

Total NVDIMM on this platform is 1
--------------------------------------------------
 DIMM(/dev/nvdimm0) Page:0 
--------------------------------------------------
0x0000: 00 0a 0a 01 01 00 21 3c   25 3c 25 34 34 00 00 00 
0x0010: 1f 2e 00 00 03 15 03 0b   68 81 02 00 68 81 1e 80 
0x0020: 05 80 78 80 05 00 00 40   1f ac 0d d0 07 a0 0f 90 
0x0030: 33 08 08 dc 05 10 80 00   00 00 70 03 00 00 00 00 
0x0040: 00 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
0x0050: 00 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
0x0060: a5 00 00 00 00 00 00 00   01 00 04 00 00 00 00 00 
0x0070: 08 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
0x0080: 04 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
0x0090: 01 00 00 00 00 00 00 00   0a 00 00 00 00 00 00 00 
0x00a0: 01 40 00 00 00 00 00 00   00 00 01 00 00 00 00 00 
0x00b0: 00 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
0x00c0: 56 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
0x00d0: 00 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
0x00e0: 00 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
0x00f0: 00 00 00 00 00 00 00 00   00 00 00 00 00 00 00 00 
-----------------------------------------------------
--------------------------------------------------
 DIMM(/dev/nvdimm0):
--------------------------------------------------
	 Controller Ready: Yes 
	 Controller Busy: No 
	 Energy Policy managed by: HOST
	 Save_N Low During CSAVE: Yes
	 Save_N Enabled(ARMED): Yes
	 Data on the Flash: NotValid

	 Module is Health: No
	 Module Status(0x0040): NVDIMM FIRMWARE error  <-------------
	 Flash Lifetime: 86%
	 Flash Lifetime Status: Normal

Example Health Alert:

::>system health alert show

Node NetApp1
Monitor controller
Alert ID NVDIMMBadHealthAlert
Alerting Resource /dev/nvdimm0:NetApp1
Subsystem Motherboard
Indication Time Sun Jun 06 17:17:15 2021
Perceived Severity Major
Probable Cause hardware_degrading
Description NVDIMM "NVDIMM-N 0 (DIMM-11)" on node "NetApp1" is indicating a degraded status.
Corrective Actions Contact technical support for assistance with NVDIMM module replacement.
Possible Effect Potential data loss as the NVDIMM becomes degraded.
Acknowledge false
Suppress false
Policy NVDIMMBadHealthPolicy
Acknowledger  
Suppressor  
Additional Information

Node: NetApp1
Unique Name: /dev/nvdimm0:NetApp1 
Device Name and DIMM Slot: /dev/nvdimm0
Health Status: degraded
Health Status Explanation: NVDIMM FIRMWARE error
Lifetime Status: NORMAL
Lifetime Status Explanation: None

 

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