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Multiple ethernet ports failed due to to unexpected software error ql:244

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25
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS2554
  • QLogic CNA 8324 adapter
  • ONTAP 9.6P7

Issue

  • Multiple ethernet ports on the CNA adapter become unavailable, and are not marked as failed by ONTAP.
  • Following messages can be observed on the system:

Node-01   ALERT netif.init.failed: Initialization of network interface e0d failed due to unexpected software error ql:244.

Node-01   ALERT netif.init.failed: Initialization of network interface e0c failed due to unexpected software error ql:244.

  • The ports themselves are no longer displayed by ONTAP.
Cluster::> system node run -node <node name> -command sysconfig -a

 

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