Multiple disks not responding due to SAS adapter communication issue

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Visibility:: Public

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Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

FAS2750

Issue

Multiple disks generate the following alert

[Node-01: config_thread: raid.config.filesystem.disk.not.responding:notice]: File system Disk /aggr0/plex0/rg0/0c.10.0 Shelf 10 Drawer 1 Slot 0 Bay 0 [NETAPP   X377_STATE10TA07 NA00] S/N [ZA2ABN73] UID [5000C500:A782C9F7:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is not responding.

[Node-01: config_thread: raid.config.filesystem.disk.not.responding:notice]: File system Disk /aggr1/plex0/rg0/0b.11.5 Shelf 11 Drawer 1 Slot 5 Bay 5 [NETAPP   X377_STATE10TA07 NA00] S/N [ZA2AC11B] UID [5000C500:A7839157:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is not responding.

[Node-01: config_thread: raid.config.filesystem.disk.not.responding:notice]: File system Disk /aggr2/plex0/rg1/0b.12.22 Shelf 12 Drawer 2 Slot 10 Bay 22 [NETAPP   X377_STATE10TA07 NA00] S/N [ZA2ABN07] UID [5000C500:A77FCF57:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is not responding.

Disks appear as 'not responding' in sysconfig -r

Broken disks

RAID Disk	Device  	HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
---------	------  	------------- ---- ---- ---- ----- --------------    --------------
not responding	0b.11.5 	0b    11  5   SA:B   0  FSAS  7200 9324290/19096145920 9342976/19134414848 
not responding	0b.12.2 	0b    12  2   SA:B   0  FSAS  7200 9324290/19096145920 9342976/19134414848 
not responding	0b.12.22	0b    12  22  SA:B   0  FSAS  7200 9324290/19096145920 9342976/19134414848 
not responding	0b.12.26	0b    12  26  SA:B   0  FSAS  7200 9324290/19096145920 9342976/19134414848 
not responding	0c.10.0 	0c    10  0   SA:A   0  FSAS  7200 9324290/19096145920 9342976/19134414848