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Multiple disk failures for disks of model X336_HAKPE04TA07

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Applies to

  • X336_HAKPE04TA07 NA00

Issue

  • More than two disks pre-failed in the same RAID group. Example:

Aggregate node_name_aggr1 (online, raid_dp) (block checksums)
  Plex /node_name_aggr1/plex0 (online, normal, active, pool0)
    RAID group /node_name_aggr1/plex0/rg0 (normal, block checksums) 
      RAID Disk Device   HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
      --------- ------   ------------- ---- ---- ---- ----- --------------    --------------
      ...
      data     0a.01.0P1 0a    1   0   SA: A   0  FSAS  7200 3752604/7685333504 3752612/7685349888 (prefail) 
      data     0a.01.1P1 0a    1   1   SA: A   0  FSAS  7200 3752604/7685333504 3752612/7685349888 (prefail) 
      data     0a.01.2P1 0a    1   2   SA: A   0  FSAS  7200 3752604/7685333504 3752612/7685349888 (prefail) 
      ...

  • Multiple recovered errors in several disks trigger disks failures: 

[node_name: disk_server_0: disk.ioRecoveredError.retry:info]: Recovered error on disk 0a.01.0: op (...) sector 6 SCSI:recovered error - Disk used internal retry algorithm to obtain data (1 b 97 97)... 
[node_name: disk_server_0: disk.ioRecoveredError.pfa:error]: Recovered error predictive failure alert on disk 0a.01.0: op (...) sector 6 SCSI:recovered error - Disk reports predicted failure event (1 5d 90 90)
[node_name: disk_server_0: scsi.debug: debug]: shm_setup_for_failure disk 0a.01.0 (S/N AAAAAAAA) error 8000h

[node_name: disk_server_0: disk.ioRecoveredError.retry:info]: Recovered error on disk 0a.01.1: op (...) sector 6 SCSI:recovered error - Disk used internal retry algorithm to obtain data (1 b 97 97)...
[node_name: disk_server_0: disk.ioRecoveredError.pfa:error]: Recovered error predictive failure alert on disk 0a.01.1: op 0x8f: 00000001cf0a2200:00000400 sector 6 SCSI:recovered error - Disk reports predicted failure event (1 5d 90 90)
[node_name: disk_server_0: scsi.debug: debug]: shm_setup_for_failure disk 0a.01.1 (S/N BBBBBBBB) error 8000h

[node_name: disk_server_0: disk.ioRecoveredError.retry:info]: Recovered error on disk 0a.01.2: op 0x8f:00000001cce52200: 00000400 sector 5 SCSI:recovered error - Disk used internal retry algorithm to obtain data (1 b 97 97)...
[node_name: disk_server_0: disk.ioRecoveredError.pfa:error]: Recovered error predictive failure alert on disk 0a.01.2: op 0x8f: 00000001cce97600:00000400 sector 5 SCSI:recovered error - Disk reports predicted failure event (1 5d 90 90)
[node_name: disk_server_0: scsi.debug: debug]: shm_setup_for_failure disk 0a.01.2 (S/N CCCCCCCC) error 8000h

  • No medium errors or other unrecoverable issues noticed in the disks or other storage hardware components. 

 

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