Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

Link down on Intel 10G Ethernet IX1-SFP+ card after upgrading to 9.6P6

Views:
1,045
Visibility:
Public
Votes:
1
Category:
fas-systems
Specialty:
hw
Last Updated:

 

Applies to

  • Intel Dual 10 Gigabit Ethernet IX1-SFP+ card
  • ONTAP 9.6 and 9.7

Issue

  • After a reboot while running ONTAP 9.6+ some ports go down for a Intel 10G Ethernet IX1-SFP+ card.
  • In a multi_LACP ifgroup, those ports will be degraded.
  • The issue remains after a power off/on of the nodes.
  • Example of outputs for the "sysconfig -a". In the second one, the ifgroup changes to "partial" with one port down. Any other ports can still be up, even in the same card.:

slot 3: Dual 10 Gigabit Ethernet Controller IX1-SFP+
e3a MAC Address:    90:e2:ba:d4:5d:bc (auto-unknown-fd-down)
e3b MAC Address:    90:e2:ba:d4:5d:bd (auto-unknown-fd-down) 

slot 3: Dual 10 Gigabit Ethernet Controller IX1-SFP+
e3a MAC Address:    90:e2:ba:d8:0d:00 (auto-unknown-fd-down)
e3b MAC Address:    90:e2:ba:d8:0d:01 (auto-10g_sr-fd-up)

  • Example of outputs for the "ifconfig", the port reports no carrier. 
e3a: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 9000
        options=6c07bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,VLAN_HWTSO,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
        ether 90:e2:ba:d4:63:30
        hwaddr 90:e2:ba:d4:63:30
        media: Ethernet autoselect (autoselect <full-duplex>)
        status: no carrier

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support