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NetApp Knowledge Base

Intermittent HW_Assist errors are seen in EMS

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705
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • NetApp AFF and FAS systems
  • Data ONTAP 8 7-Mode
  • Data ONTAP 8 Cluster-Mode
  • ONTAP 9
 

Issue

HW assist keep alive messages are missed intermittently from the partner node, the error is rectified within two minutes.

Example:

Tue Dec 01 16:53:12 +0200 [node01: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node02).
Tue Dec 01 16:54:42 +0200 [node01: cf_hwassist: cf.hwassist.recvKeepAlive:info]: hw_assist: Received hw_assist KeepAlive alert from partner(node02).

 

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