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Initialization of network interface e0a failed due to unexpected software error ix:23

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Category:
fas-systems
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hw
Last Updated:

Applies to

  • ONTAP 9
  • FAS8200

Issue

  • After ONTAP upgrade the following error occurred during boot:
 
[cluster1-01:netif.init.failed:ALERT]: Initialization of network interface e0a failed due to unexpected software error ix:23.
[cluster1-01:netif.init.failed:ALERT]: Initialization of network interface e0a failed due to unexpected software error ix:9.
 
  • Cluster port e0a was missing from sysconfig -a output
 
slot 0: Gigabit Ethernet I210
e0M MAC Address: xx:xx:xx:xx:xx:xx (auto-1000t-fd-up)
Device Type: 1533
Firmware Version: 3.25-5.5 0x80000674
slot 0: 1/10 Gigabit Ethernet Controller IX4-T
e0c MAC Address: xx:xx:xx:xx:xx:xx (auto-unknown-fd-down)
e0d MAC Address: xx:xx:xx:xx:xx:xx (auto-unknown-fd-down)
Device Type: X550
Firmware Version: 1.0-5.1
slot 0: 1G/10G Ethernet Controller CNA EP 8324
(Multiple Dual-port, QLogic CNA 8324(8362) rev. 2)
e0f MAC Address: xx:xx:xx:xx:xx:xx (auto-unknown-fd-down)
e0e MAC Address: xx:xx:xx:xx:xx:xx (auto-10g_twinax-fd-up)
e0h MAC Address: xx:xx:xx:xx:xx:xx (auto-10g_sr-fd-up)
e0g MAC Address: xx:xx:xx:xx:xx:xx (auto-unknown-fd-down)
 
  • FAS8200 us using e0a /e0b as cluster network ports.
  • Connectivity for cluster network was impacted - link up status.

 

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