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Initialization of network interface e0a failed due to unexpected software error ix:23

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Applies to

  • ONTAP 9
  • FAS2620, FAS2650
  • AFF A200
  • FAS8200
  • AFF A300
  • FAS8020

Issue

  • After reboot, output of storage failover show indicates node is Waiting for cluster applications to come online on the local node
  • Error for cluster port initialization occurs during boot:
[cluster1-02:netif.init.failed:ALERT]: Initialization of network interface e0b failed due to unexpected software error ix:23.
[cluster1-02:netif.init.failed:ALERT]: Initialization of network interface e0b failed due to unexpected software error ix:9.
  • Cluster port e0a and/or e0b missing from sysconfig -a output:
slot 0: 10 Gigabit Ethernet Controller IX5-SFP+
    e0a MAC Address:    00:a0:98:ad:59:d7 (auto-10g_sr-fd-up)
        SFP Vendor:         Intel Corp      
        SFP Part Number:    AFBR-709DMZ-IN3 
        SFP Serial Number:  AA1908307SG     
       
        SFP Vendor:         
        SFP Part Number:    
        SFP Serial Number:  
  • Connectivity for cluster network was impacted - link up status

 

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