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Incorrect line voltage from PDU is causing amber light on system power supply

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193
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

ONTAP Controllers
AFF A800
AFF8080 C-C

Disk Shelves
DE460C
DE6600
DS460C

E-Series Controllers
E2860
E2760
E5760

StorageGRID
SG5660
SG5760
SG6060

Issue

  • With some systems and the larger 60 disk shelf enclosures, it is required to provide a 220V/240V power source as these larger devices require more power. 110V/120V power sources are not compatible with these devices.
  • These devices plugged into a 110V/120V power delivery unit (PDU) will show only an amber light on the back on the PSU, indicating that power is being received, but is not compatible with the power supply.
  • No lights on the system are turning on, just the amber lights on the power supplies.

 

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