IOM3 SAS expander warning for SAS shelf electronics

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Visibility:: Public

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Category:: disk-shelves

Specialty:: hw

Last Updated:

Applies to

DS4243

Issue

DS4243 IOM3 encounter a crash and SAS connector warning.

Example:

[?] Thu Oct 22 03:34:25 CST [HostA: dsa_worker4: ses.exceptionShelfLog:debug]: Retrieving Exception SES Shelf Log information on channel 1b IOM module B disk shelf ID 30. [?] Thu Oct 22 03:34:25 CST [HostA: dsa_worker5: ses.IOMLogCrash:debug]: Encountered a crash in Exception Log on IOM module B SN [] FW 0212, channel 1b.125L77 shelf ID 30 shelf SN [ ]. [?] Thu Oct 22 03:34:25 CST [HostA: dsa_worker5: ses.IOMLogCrash:debug]: Encountered a crash in Exception Log on IOM module B SN [] FW 0212, channel 1b.125L77 shelf ID 30 shelf SN [ ]. [?] Thu Oct 22 03:34:33 CST [HostA: dsa_worker0: ses.status.connectorWarn:warning]: DS4243 (S/N ) shelf 30 on channel 0b SAS connector warning for SAS Connector 3: a cable has been removed.. This module is on the rear of the shelf at the bottom center, on shelf module B. [?] Thu Oct 22 03:34:33 CST [HostA: dsa_worker0: ses.status.ModuleWarn:critical]: DS4243 (S/N ) shelf 30 on channel 0b SAS expander warning for SAS shelf electronics 2: communication error. This module is on the rear of the shelf at the bottom center, on shelf module B. [?] Thu Oct 22 03:35:12 CST [HostA: dsa_worker4: ses.status.ModuleInfo:info]: DS4243 (S/N ) shelf 30 on channel 0b SAS expander information for SAS shelf electronics 2: normal status.