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NetApp Knowledge Base

How to troubleshoot correctable memory errors

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Votes:
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Category:
data-ontap-8
Specialty:
hw
Last Updated:

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Applies to

  • AFF systems
  • FAS systems
  • V-Series systems

Description

Check Active IQ if this impacts your systems.

NetApp controllers feature error-correcting code (ECC) memory modules (DIMM) for both main memory and the NVRAM subsystem.

  • Correctable memory errors are handled automatically, with no intervention and no impact on system performance.
    • Correctable ECC error messages are located in the system log or EMS event log.
    • Correctable ECC errors are not an indicator that an uncorrectable ECC error will occur.
  • Uncorrectable memory errors will cause a system disruption (panic).
    • If a system disruption occurs, the panic message will call out the DIMM or DIMMs where the uncorrectable error occurred, those DIMMs should then be replaced.

 

 

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