HA Group Notification (FILESYSTEM DISK FAILED Shelf XX, Bay YY, Model ...) ERROR
Applies to
- All FAS and AFF models
- ONTAP 9
Issue
- AutoSupport reports a failed disk.
Example:
HA Group Notification (FILESYSTEM DISK FAILED Shelf 22, Bay 14, Model [X422_HCOBE600A10], S/N [KWG6G1JN]) ERROR
- EMS messages similar to:
Sun Jul 26 08:22:21 CEST [node_name: raidio_thread: raid.disk.predictiveFailure:error]: Disk /aggregate/plex0/rg2/0a.22.14 Shelf 22 Bay 14 [NETAPP X422_HCOBE600A10 NA02] S/N [KWG6G1JN] UID [5000CCA0:560BBBDC:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] reported a predictive failure and it is prefailed; it will be copied to a spare and failed
Sun Jul 26 08:22:23 CEST [node_name: config_thread: raid.rg.diskcopy.start:notice]: /aggregate/plex0/rg2: starting disk copy from 0a.22.14 to 4a.22.17. Reason: Disk replace was started..
Sun Jul 26 08:22:23 CEST [node_name: config_thread: raid.config.filesystem.disk.failed:error]: File system Disk /aggregate/plex0/rg2/0a.22.14 Shelf 22 Bay 14 [NETAPP X422_HCOBE600A10 NA02] S/N [KWG6G1JN] UID [5000CCA0:560BBBDC:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] failed.
Sun Jul 26 08:22:23 CEST [node_name: disk_admin: disk.failmsg:notice]: Disk 0a.22.14 (KWG6G1JN): Predictive Failure PFA (0x01), ASC(0x5d), ASCQ(0x90), FRU(0x90). 3194641 Disk 0a.22.14 Shelf 22 Bay 14 [NETAPP X422_HCOBE600A10 NA02] S/N [KWG6G1JN] UID [5000CCA0:560BBBDC:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]
Sun Jul 26 08:22:23 CEST [node_name: disk_admin: disk.write.failure:debug]: params: {'diskName': '0a.22.14', 'fa2': '0x90', 'serialno': 'KWG6G1JN', 'fa0': '0xf1', 'fa1': '0x5d', 'state': '0x5', 'fa3': '0x90', 'disk_information': 'Disk 0a.22.14 Shelf 22 Bay 14 [NETAPP X422_HCOBE600A10 NA02] S/N [KWG6G1JN] UID [5000CCA0:560BBBDC:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]'}
Sun Jul 26 08:22:23 CEST [node_name: dmgr_thread: raid.notify.on.failure:debug]: Received SDM_NOTIFY_ON_FAILURE for disk uid 5000CCA0:560BBBDC:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000, originating sysid 536877193, with failure reason 1 (failed).
Sun Jul 26 08:22:23 CEST [node_name: raid_disk_thread: raid.disk.unload.done:info]: Unload of Disk 0a.22.14 Shelf 22 Bay 14 [NETAPP X422_HCOBE600A10 NA02] S/N [KWG6G1JN] UID [5000CCA0:560BBBDC:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] has completed successfully
Sun Jul 26 08:22:23 CEST [node_name: config_thread: callhome.fdsk.fault:error]: Call home for FILESYSTEM DISK FAILED Shelf 22, Bay 14, Model [X422_HCOBE600A10], S/N [KWG6G1JN]
Sun Jul 26 08:22:23 CEST [node_name: config_thread: raid.rg.recons.start:notice]: /aggregate/plex0/rg2: starting reconstruction, using disk 4a.22.17, disk block 5248
Sun Jul 26 08:22:23 CEST [node_name: config_thread: raid_rg_diskcopy_aborted_1:notice]: params: {'target': '4a.22.17', 'duration': '0:00.30', 'source': '0a.22.14', 'reason': 'Switching from copy to reconstruction for parity disk.', 'rg': '/aggregate/plex0/rg2', 'owner': '', 'aggregate_uuid': 'fe121aa2-6b0e-49d1-ac25-307cf87437c7', 'blockNum': '5248'}