Skip to main content
NetApp Knowledge Base

Green LED does not light up after disk replacement on NS224 shelf

Views:
163
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • NS224 Shelf running the latest firmware

Issue

  • After replacing a disk in an NS224 shelf, the drive LED does not light up green.
  • The replaced disk is missing from both nodes:

::> system node run -node <node> -command sysconfig -a

10.1.14: NETAPP   X4013S17337T6NTE NA53 7325.4GB 4160B/sect (S60RNA0R900335)
10.1.15: NETAPP   X4013S17337T6NTE NA53 7325.4GB 4160B/sect (S60RNA0R900328)
10.1.17: NETAPP   X4013S17337T6NTE NA53 7325.4GB 4160B/sect (S60RNA0R900336) <<<<<<< Drive in slot 16 is missing
10.1.18: NETAPP   X4013S17337T6NTE NA53 7325.4GB 4160B/sect (S60RNA0R900694)

  • The disk is missing even after multiple reseat attempts.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.