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Flash Cache NVMe Offline on FAS2650

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS2650
  • FAS2720

Issue

  • Flash Cache NVMe Offline message received
  • Flash Cache failed can be found in the following command output.

Example:

sysconfig -a

 slot 1: Flash Cache NVMe
  Serial Number:      S3K7NX0K301083
  Part Number:        119-00328
  Hardware Revision:  A0
  Firmware Version:   NA01
  Model Name:         X3310A
  Capacity:           512 GB
  State:              failed

event log show

[?] Fri Jul 24 23:54:38 CST [FAS2650: wafl_exempt02: ems.engine.suppressed:debug]: Event 'extCache.io.writeError' suppressed 18702 times in last 3041892 seconds.
[?] Fri Jul 24 23:54:38 CST [FAS2650: wafl_exempt02: extCache.io.writeError:notice]: WAFL external cache I/O write error: Insertq_save: unable to set up context chain, code 0.
[?] Fri Jul 24 23:55:28 CST [FAS2650: gemini-notif-thread: callhome.nvme.offline:alert]: Callhome for Flash Cache NVMe Offline.

 

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