Fault reported on disk storage shelf: missing cable info
Applies to
- ONTAP 9
Issue
EMS-LOG-FILE
section of the AutoSupport:
Wed Jun 24 01:00:00 CEST [NETAPP_01: statd: monitor.shelf.warning:error]:
Fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
- The
ENVIRONMENT
section of the AutoSupport has cable information missing
Channel: 0b
Shelf: 0
SAS cable information by element:
[1] Internal connector
[2] Vendor: Amphenol
Type: MINI-SAS HD passive copper 5m ID: 01 Swaps: 0
Serial number: APF16330153087 Part number: 112-00437 A0
[3] Internal connector
[4] Vendor:
Type: <N/A> <N/A> <N/A> ID: 00 Swaps: 0
Serial number: Part number: <==== cable information missing
- The corresponding Controller Module is reseated, issue remains
- Shelf firmware is on the latest version