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False HA Group Notification BATTERY full charge capacity low EMERGENCY messages

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406
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

FAS2750

Issue

  • AutoSupport message received for Notification (BATTERY (full charge capacity low)) EMERGENCY:

Fri Feb 14 13:50:52 GMT [node_name: env_mgr: nvmem.battery.fccLowCrit:EMERGENCY]: The NVMEM battery full-charge capacity is critically low (30 ). To prevent data loss, the system will shut down in 20 minutes.
Fri Feb 14 13:51:52 GMT [node_name: env_mgr: callhome.battery.failure:EMERGENCY]: Call home for BATTERY (full charge capacity low) CRITICAL.
Fri Feb 14 13:54:53 GMT [node_name: env_mgr: nvmem.battery.fccNormal:notice]: The NVMEM battery full-charge capacity is normal.

  • BMC events logs:

Feb 14 13:50:44 BMC hsam[1334]: HSAM OS(bmc):cmd(set) FLD(nvbatt-1):fault(Environmental Condition by env_mgr) 
Feb 14 13:50:44 BMC hsam[1334]: FRU /chassis-1 LED on 
Feb 14 13:50:44 BMC hsam[1334]: FRU /chassis-1/controller-a LED on 
Feb 14 13:50:44 BMC hsam[1334]: FRU /chassis-1/controller-a/nvbatt-1 LED on 
Feb 14 13:50:52 BMC env_mgr[1470]: Payload EMS: EMS_nvmem_battery_fccLowCrit(30 %, 20)
Feb 14 13:51:22 BMC env_mgr[1470]: Payload EMS: EMS_callhome_battery_failure(BATTERY (full charge capacity low))

 

 

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