False HA Group Notification BATTERY full charge capacity low EMERGENCY messages
Applies to
- AFF A700, FAS9000
- AFF A300, AFF A200, FAS8200, FAS2650, FAS2620
- AFF A800
- AFF A220, AFF C190, FAS2750, FAS2720
- AFF A320
Issue
- AutoSupport message is triggerred:
Notification (BATTERY (full charge capacity low)) EMERGENCY.
- EMS log reports an error and recovers automatically:
Fri Feb 14 13:50:52 GMT [node_name: env_mgr: nvmem.battery.fccLowCrit:EMERGENCY]: The NVMEM battery full-charge capacity is critically low (30 ). To prevent data loss, the system will shut down in 20 minutes.
- This is a false alert message if the following is seen shortly after the alert:
Fri Feb 14 13:54:53 GMT [node_name: env_mgr: nvmem.battery.fccNormal:notice]: The NVMEM battery full-charge capacity is normal.
-
SP-LATEST-SYSTEM-EVENT-LOG
indicate that a learning cycle is taking place at the time of the messages.
Record 835: Fri May 22 12:00:13 2020 [IPMI.notice]: f000 | 02 | EVT: 0301ffff | Bat_Lrn_Active | Assertion Event, "State Asserted"
Record 841: Fri May 22 18:08:41 2020 [IPMI.notice]: f500 | 02 | EVT: 0300ffff | Bat_Lrn_Active | Assertion Event, "State Deasserted"