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NetApp Knowledge Base

Failed to save Primary Image to Backup flash device

Views:
549
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8200 
  • A200

Issue

Updating the BIOS firmware fails:

New BIOS version: 11.7
New LOADER version: 6.0.8
Enabling write access to the flash ME region...
ME region - write access enabled.
Saving Primary Image to Backup flash device
fail unlocking memory
Failed. -4 bytes written: I/O error
Failed to save Primary Image to Backup flash device. Programming of Primary aborted
Automatic firmware update skipped (update_flash command failed).

Warning: The boot media contains a newer firmware image (11.7).
Please run 'update_flash' at the Loader prompt to update your
system firmware (11.0.2).

 

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