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FAS9000 EMS errors after environmental shutdown and chassis fan replacement

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83
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

FAS9000
ONTAP

Issue

After a multi-fan failure occurs which results in an environmental shutdown, EMS messages indicate continued fan field replaceable unit failure despite being replaced.
 
cluster::*> event show -node local -event *fan*|*psu*
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
10/25/2017 12:00:00 cluster
                                     ALERT         monitor.fan.failed: Multiple fans has failed: FanA2 F4, FanA2 F3, FanA2 F2, FanA2 F1. <<<<<<<<<<<<<<<<< Generated when PSU 3 cable removed and inserted back after some time .
10/25/2017 11:52:00 cluster
                                     EMERGENCY     monitor.globalStatus.critical: Controller failover of nbs-plat-9000-122 is not possible: Controller Failover takeover disabled. Multiple fans has failed: FanA2 F4, FanA2 F3, FanA2 F2, FanA2 F1.
10/25/2017 11:37:00 cluster
                                     EMERGENCY     monitor.globalStatus.critical: Controller failover of nbs-plat-9000-122 is not possible: Controller Failover takeover disabled. Multiple fans has failed: FanA2 F4, FanA2 F3, FanA2 F2, FanA2 F1. Power Supply Status Critical: PSU3.
10/25/2017 11:09:00 cluster
                                     EMERGENCY     monitor.globalStatus.critical: Controller failover of nbs-plat-9000-122 is not possible: Controller Failover takeover disabled. Multiple fans has failed: FanA2 F4, FanA2 F3, FanA2 F2, FanA2 F1.
10/25/2017 11:00:00 cluster
                                     EMERGENCY     monitor.globalStatus.critical: Controller failover of nbs-plat-9000-122 is not possible: Controller Failover takeover disabled. Multiple fans has failed: FanA2 F4, FanA2 F3, FanA2 F2, FanA2 F1. Power Supply Status Critical: PSU1.
 

 

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