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Error:"Node accessible via HA-IC, but cluster access failed" during disk sanitization

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Category:
disk-drives
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hw
Last Updated:

Applies to

Data ONTAP 9

Issue

Node accessible via HA-IC, but cluster access failed. Cluster level commands respond slow and also see several disk errors.
 
From the /mroot/etc/log/sanitization.log  error 20 [fatal disk error] noticed

Sun Oct 24 10:33:36 Disk sanitization initiated on drive 3a.06.9L1 [S/N ZA26VWET]
Sun Oct 24 10:33:36 Disk sanitization initiated on drive 3a.06.9L1 [S/N ZA26VWET]
Sun Oct 24 10:36:48 Disk 7b.06.9L1 [S/N ZA26VWET] received error 20: block 225280
Sun Oct 24 10:39:34 Disk 3a.06.9L1 [S/N ZA26VWET] received error 20: block 266240

 

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