Skip to main content
We are redesigning the NetApp Knowledge Base site to make it easier to use and navigate. The new and improved site will be available the first week of October. Check out our video or read this KB article to know more about changes you’ll see on the site.
NetApp Knowledge Base

Emergency shutdown: Environmental Reason Shutdown (Battery not charging)Terminated in FAS8700

Views:
171
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

FAS8700

Issue

The following messages can be seen in the system log

[node:monitor.globalStatus.critical:EMERGENCY]: Disk shelf fault.
Jan 06 17:12:53 [node:callhome.battery.failure:EMERGENCY]: Call
home for BATTERY (no charge) CRITICAL.
Jan 06 17:31:53 [node:monitor.shutdown.emergency:EMERGENCY]:
Emergency shutdown: Environmental Reason Shutdown (Battery not charging)
Terminated
.
Uptime: 204d2h0m56s
System powering down...
Jan 06 20:25:14 [node:nvmem.battery.noCharge:ALERT]: The NVMEM
battery is requesting to be charged but the charger is not charging the
battery. To prevent data loss, the system will shut down in 20 minutes.
Jan 06 20:25:41 Battery charge capacity: 1200 mA*hr. Power outage protection
flash de-staging cycles: 14
WARNING:  The battery is experiencing a critical failure:
           - Failed to charge the battery
          Without a working battery, the system cannot retain data
          during a power outage, which can result in data loss.
          Power down the system and verify that the battery is
          properly installed.
          To ignore this failure and boot the system in a mode
          where data loss might occur, press 'c' followed by 'Enter'
Jan 06 20:26:14 [node:callhome.battery.failure:EMERGENCY]: Call
home for BATTERY (no charge) CRITICAL.
Jan 06 20:27:43 Battery charge capacity: 1200 mA*hr. Power outage protection
flash de-staging cycles: 14
Jan 06 20:29:45 Battery charge capacity: 1200 mA*hr. Power outage protection
flash de-staging cycles: 14

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support

 

******************************************************* *******************************************************