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Emergency shutdown: Environmental Reason Shutdown (Battery charging current failed) due to an overloaded Service Processor

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fas-systems
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hw
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Applies to

  • FAS8020
  • Service Processor (SP) 3.7P1

Issue

  • The Service Processor reports a high load and error reading sensors:

SP node-name> events all

...
Record 960: Sat Jun 20 00:39:00.617884 2020 [SP.notice]: SP load is high: 2.64 2.37 2.28
Record 963: Sat Jun 20 02:12:02.973421 2020 [SP.notice]: SP load is high: 2.98 2.78 2.57
Record 964: Sat Jun 20 02:23:51.925071 2020 [IPMI.warning]: Error while reading sensor number : 0
Record 965: Sat Jun 20 02:23:51.933973 2020 [IPMI.notice]: 9706 | c0 | OEM: f9ff7020ff00 | ManufId: 150300 | Undefined
Record 966: Sat Jun 20 02:25:33.741715 2020 [IPMI.warning]: Error while reading sensor number : 0
Record 967: Sat Jun 20 02:25:33.754053 2020 [IPMI.notice]: 9806 | c0 | OEM: f9ff7020ff00 | ManufId: 150300 | Undefined
Record 968: Sat Jun 20 02:43:03.757287 2020 [SP.notice]: SP load is high: 2.29 2.29 2.40

  • The EMS messages for the node report errors in several components and triggers a shutdown: 

Sat Jun 20 10:01:01 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN1 is not readable.
Sat Jun 20 10:03:27 CEST [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (CPU0 Temp Margin) is not readable.
Sat Jun 20 10:08:04 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN2 is not readable.
Sat Jun 20 10:11:15 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU2 is not readable.
Sat Jun 20 10:14:31 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN3 is not readable.
Sat Jun 20 10:17:31 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU1 is not readable.
Sat Jun 20 10:27:18 CEST [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (In Flow Temp) is not readable.
Sat Jun 20 10:27:18 CEST [node_name: env_mgr: monitor.chassisTemperature.state.unknown:alert]: Chassis temperature state is unknown: Multiple Temp sensors are unreadable. System will be shutdown in 2 minutes.
Sat Jun 20 10:27:18 CEST [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Out Flow Temp) is not readable.
Sat Jun 20 10:27:18 CEST [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (PCI Slot Temp) is not readable.
Sat Jun 20 10:27:33 CEST [node_name: statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery charging current failed)