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EMS log reports "splogd is running in degraded mode and having difficulty getting splogs from the SP FW" error

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551
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS
  • AFF

Issue

  • EMS log reports the following error.

Example:

LR d="03Dec2020 23:07:19" n="node-01" t="1607004439" id="1601599783/23592" p="3" s="Ok" o="sp_config_1" vf="" type="0" seq="41040" >
<spmgmt_driver_timeout_1
        reason="Unable to update SP network information at this time"/>

<LR d="04Dec2020 05:30:00" n="node-01" t="1607027400" id="1601599783/23883" p="3" s="Ok" o="splog_main" vf="" type="0" seq="41332" >
<splog_warnings_1
        reason="splogd is running in degraded mode and having difficulty getting splogs from the SP FW"/>

<LR d="07Dec2020 10:37:19" n="node-01" t="1607305039" id="1601599783/27319" p="3" s="Ok" o="sp_config_1" vf="" type="0" seq="44774" supp="1" >
<spmgmt_driver_timeout_1
        reason="Unable to update SP network information at this time"/>

 

  • Baseboard Management Controller (BMC) or Service Processor (SP) configuration info becomes "unknown" on "sysconfig -a" output.

Example:

    Service Processor        Status: Online
        Firmware Version:   11.5
        Mgmt MAC Address:   xx:xx:xx:xx:xx:xx
        Ethernet Link:      unknown, full duplex, auto-neg complete
        Using DHCP:         no
    IPv4 configuration:
        IP Address:         unknown
        Netmask:            unknown
        Gateway:            unknown

 

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