- AFF A400
- FAS 8300, FAS 8700, FAS 8200
- Service Processor Firmware 5.6, 5.7, 5.8
- EMS log reports the following error.
[?] Thu Dec 12 14:00:00 JST [node: sp_cluster_user_mgmt_wq_wq: sp.userlist.update.failed:error]: Error updating SP user information, Communication error (action 7).
[?] Fri Sep 17 18:20:40 JST [node: cf_worker: spmgmt.driver.timeout:error]: The software driver for the Service Processor (SP) detected a problem: Cannot send takeover configuration..
[?] Fri Sep 17 18:20:40 JST [node: cf_worker: cf.hwassist.notifyCfgFailed:alert]: Failed to update the hardware-assist configuration with hardware component (SP): SP communication error(7).
- SP configuration info becomes "
unknown" on "
sysconfig -a" output.
Service Processor Status: Online
Firmware Version: 5.5P1
Ethernet Link: down, full duplex, auto-neg complete
Using DHCP: no
IP Address: unknown