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Disk not recognized on both paths by one node of an HA-Pair

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Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

  • FAS2552
  • DS4246

Issue

  • Disk missing on both paths for one node, but not the other.
  • Hard resets to the disk in both node's adapters. EMS errors example:

sas.adapter.debug:info]: params: {'debug_string': 'ABORT TASK of device 0b.01.15 Tag 0x6f570022 failed (retries exhausted) or timed out -- scheduling HARD LINK RESET', 'adapterName': '0a'}
sas.adapter.debug:info]: params: {'debug_string': 'SSP_EVENT 0x30 on 0b.01.15, TAG 0x730a00b8, INIT_TAG 0x80ba: target reset', 'adapterName': '0a'}
sas.adapter.debug:info]: params: {'debug_string': 'ABORT TASK on device 0b.01.15 Tag 0x730a00b8', 'adapterName': '0a'}
sas.adapter.debug:info]: params: {'debug_string': 'ABORT TASK of device 0b.01.15 Tag 0x730a00b8 failed (retries exhausted) or timed out -- scheduling HARD LINK RESET', 'adapterName': '0a'}
scsi.cmd.pastTimeToLive:error]: Disk device 0b.01.15: request failed after try #1: cdb 0x12.
sas.adapter.debug:info]: params: {'debug_string': 'SSP_EVENT 0x30 on 0a.01.15, TAG 0x40f30033, INIT_TAG 0x444f: target reset', 'adapterName': '0a'}
sas.adapter.debug:info]: params: {'debug_string': 'ABORT TASK on device 0a.01.15 Tag 0x40f30033', 'adapterName': '0a'}
sas.adapter.debug:info]: params: {'debug_string': 'ABORT TASK of device 0a.01.15 Tag 0x40f30033 failed (retries exhausted) or timed out -- scheduling HARD LINK RESET', 'adapterName': '0a'}

  • A disk re-seat and replace didn't solve the isssue
  • An IOM re-seat and replace didn't solve the issue.

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