Skip to main content

Exciting new changes are coming to the Knowledge Base site soon!
Starting April 4, 2023, you will notice Support-Specific categorization and improvements to the search filters on the site. In May, we will be launching a new and enhanced Site UI and Navigation. To know more, read our Knowledge Article.

NetApp Knowledge Base

Disk does not reconstruct or evacuate when in the partial giveback state

Views:
575
Visibility:
Public
Votes:
0
Category:
disk-drives
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • All Storage Shelves

Issue

A disk fails (or the second disk in a 2-disk carrier (DS4486)  that has to be evacuated does not occur)

  • Even though appropriate spares are available, an alert similar to one of  following might be displayed:

EMS logs

Tue Jun 08 04:00:00 CDT [node-01: statd: monitor.shutdown.brokenDisk.pending:notice]: two data disks in RAID group "/aggregate_name/plex0/rg0" are broken. Halting system in 24 hours.

Tue Jun 08 04:00:00 CDT [node-01: statd: callhome.shutdown.pending:alert]: Call home for SHUTDOWN PENDING (degraded mode)

 

Ems Identifier

monitor.shutdown.brokenDisk.pending

Description

This message occurs when an automatic shutdown sequence has been postponed due to RAID reconstruction.

DS4486

Mon Dec 21 22:14:41 CST [node-01: raid_lm: raidlm.cannotMakeProgress:alert]: Disk 1d.32.10L1cannot be evacuated or copied from a multidisk carrier. The system does not contain spares that are suitable for the copy operation.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device